Privacy Policy

Effective Date: Sep 14, 2024

At ARBS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Scope

This Privacy Policy applies to personal information collected by ARBS through our website, services, and interactions with clients, employees, and partners. It explains our practices for handling your personal data and your rights to access, correct, or delete your information.

Personal Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, address, email, phone number.
• Business Information: Company name, job title, and other business-related data.
• Financial Information: Billing and payment details.
• Service-Related Information: Information related to the services we provide, including compliance data, social media metrics, and IVR service interactions.
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How We Use Your Information

We use personal information to:

• Provide and enhance our trucking safety compliance, social media marketing, and IVR services.
• Communicate with you about our services, updates, and promotions.
• Process payments, invoices, and transactions.
• Comply with legal and regulatory requirements.

Your information will not be used for purposes other than those outlined in this policy unless we have your explicit consent or are required by law.

Sharing of Personal Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share data with trusted third parties who assist us in delivering our services (e.g., payment processors, cloud storage providers). These providers are required to safeguard your information and comply with applicable privacy laws.
• Legal Obligations: We may disclose personal information if required to do so by law, such as in response to court orders or regulatory requirements.

We do not sell or rent personal information to third parties.

Consent

By providing your personal information to ARBS, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions.

Data Security

ARBS takes the protection of your personal information seriously. We employ industry-standard security measures, including encryption and secure servers, to protect against unauthorized access, loss, or misuse of your data. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, your personal data will be securely deleted or anonymized.

Accessing and Correcting Your Information

You have the right to access and request corrections to your personal information. If you believe that any of the data we hold about you is inaccurate, outdated, or incomplete, please contact us to request updates or corrections.

Third-Party Websites

Our website may contain links to third-party sites. ARBS is not responsible for the privacy practices or content of these external websites. We encourage you to read their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from minors without verifiable parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Changes to This Privacy Policy

ARBS reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any changes will be posted on our website, and we will notify you if significant updates are made.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

ARBS
+1-226-774-8109
info@arbsca.com